Privacy Policy

What we collect

When you create an account we collect your email address and, if you sign in with Google, your name and profile picture as provided by Google. When you use the service we store the text prompts you enter, the images and videos generated from those prompts, and your credit balance history. We also log standard server data: IP address, browser type, and request timestamps.

How we use it

We use your data to operate the service — authenticate you, process generations, maintain your credit balance, and send transactional emails (account confirmation, payment receipts). We do not use your prompts or generated content to train AI models. We do not sell or rent your data to third parties.

Third-party services

• Google OAuth — if you sign in with Google, Google's privacy policy governs how Google handles your data during that process.
• fal.ai — your prompts and uploaded images are sent to fal.ai to run AI models. fal.ai processes this data under their own privacy policy.
• NOWPayments — crypto payments are processed by NOWPayments. We receive a payment confirmation but do not store your wallet address or payment credentials.

Cookies and sessions

We use a single session cookie to keep you signed in. We do not use tracking, advertising, or analytics cookies.

Data retention

Your account data and generated content are retained for as long as your account exists. If you delete your account, all associated data is permanently deleted within 30 days. You can request deletion at any time by contacting us.

Your rights

You can request a copy of your data, ask us to correct inaccurate data, or request deletion of your account and all associated data. Email us at the address below and we will respond within 30 days.

Contact

Questions about this policy: support@cuesora.art